Alert Flow helps you and your team build efficient workflows for different criteria of alerts, saving you time and headaches. Alert Flow pushes and assigns you alerts, one-by-one, that match the selected preset custom Alert Filter.
How to use Alert Flow?
Select a custom preset filter that you want to work on. Make sure the alerts are sorted in the chronological order that you would like to solve them.
Click the Flow ▶️ (play) button.
After resolving the alert, click the Next
>button to get the next alert. The Flow will display the next alert matching the preset filter that is either assigned to you, or unassigned and then assigns the alert to you.
If you navigate out from the Flow, but you haven’t made any changes, a message will pop up checking if you want to keep the alert assigned to you. Click Yes to do so. Otherwise, let the system un-assign the alert.
Note: Be sure to choose the un-assign option if you want your teammates to get this alert in their Flow.
⌨️ Keyboard shortcuts When in Alert page and using Flow function:
click . (dot) to get to the next alert
click , (comma) to get to the previous alert