Cases allow you to bring together multiple alerts, persons, and transactions into a single investigation workspace, giving you a structured place to manage complex or interconnected compliance findings.
💡 Cases can be used in a variety of ways, including:
Multiple related alerts pointing to the same underlying concern.
Investigations involving linked entities, such as a person and their associated counterparties or transactions.
High-risk relationship reviews where you want to consolidate evidence across several signals.
Thematic or portfolio reviews covering a broader set of customers or activity.
External requests from law enforcement or other financial institutions requiring a coordinated response.
Explore cases
Creating a case — Create a case manually from the Cases view or from any alert, person, or transaction page.
Case page — Each case has its own workspace with assignees, statuses, notes, files, and attached entities.
❓ Cases are currently independent from the rest of Salv's automation:
Attaching an alert to a case does not change the alert's status
Attaching a person or transaction does not affect their attributes, risk level, or status
Cases do not affect decision rules
How cases fit with notes and alerts
Cases sit at the top of the investigative hierarchy:
Notes are used to document actions, reasoning, or additional context and don't act as standalone workload items.
Alerts (monitoring, screening, manual, and bridge) are the core unit of investigative work in Salv, each focused on a specific signal or finding, with clear ownership, statuses, and an audit trail.
Cases are intended for broader or more complex investigations involving multiple alerts or entities. They help bring related findings together and often support escalations or suspicious activity reporting.
⭐ Cases are new and we'd love your feedback
This is the first version and we're planning on developing the feature further. If you have requests, ideas or something isn't working for your workflow, please let us know here.