The Users tab can be used to add, edit or delete users. You can also search for all the current users that you already have or see the deactivated ones.

User Roles

There are nine types of User Roles: Customer Read Only, IT Admin, AML Agent, Customer Admin, Customer Agent, Analyst, Customer Dashboard Read Only, AML Agent Limited, and Screening Search Only. All of them have different features that they can have access to.

Hierarchical User Roles and Access Rights

Role	Inherits From	Additional Access	Description
AML_AGENT_LIMITED	None	Alert view access (read/write), Search access, Person and Transaction page access (read/write).	Provides essential alert management and search capabilities, suitable for entry-level roles.
AML_AGENT	AML_AGENT_LIMITED	Read-only access to Screening, Monitoring and Risk configurations, and Dashboards.	Expands access to include viewing critical configuration settings and dashboards, ideal for enhanced oversight.
CUSTOMER_AGENT	AML_AGENT	Write access to Monitoring and Risk configurations, read access to Screening configuration.	Enables active configuration of Monitoring and Risk settings, tailored for operational staff.
ANALYST	CUSTOMER_AGENT	Read/write access to all other product configurations (e.g. Alert statuses, Schemas, and others).	Offers comprehensive control over all product configurations for in-depth analysis and customisation.
CUSTOMER_ADMIN	ANALYST	User, webhook, and client credential management.	Adds administrative controls, managing users and system integrations, suitable for system administrators.

Detailed description of each role

AML Agent Limited

Features that they can have access to:
- Access to all Alerts
  - Can interact with Alerts
  - Can NOT add or edit Alert filters
Access to Search
- Person page access
  - Can change Person status
  - Can override risk level
  - Can enable Monitoring snooze
  - Can NOT snooze specific scenarios
- Transaction page access
Access to Analyst Toolbox
- Custom lists (read only)

AML Agents Limited’s view:

AML Agent

Features that they can have access to:
- Access to all Alerts
  - Can add and edit Alert filters
  - Can interact with Alerts
- Access to Search
  - Person page access
    Can change Person status
    Can override risk level
    Can enable Monitoring snooze
    Can snooze specific scenarios
  - Transaction page access
- Access to Screening
  - Configure (read only)
  - Search
  - Clearance Rules (read only)
- Access to Analyst Toolbox (read only)
  - Transaction Scenarios
  - Person Scenarios
  - Risk rules
  - Query templates
  - Custom lists
- Access to all the Dashboards
AML Agent's view:

Customer Agent

Features that they can have access to:
- Access to all Alerts
  - Can NOT add and edit Alert filters
  - Can interact with Alerts
- Access to Search
  - Person page access
    Can change Person status
    Can override risk level
    Can enable Monitoring snooze
    Can snooze specific scenarios
  - Transaction page access
- Access to Screening
  - Screening Flows (read only)
  - List Groups (read only)
  - Automatic Re-screening (read only)
  - SUIs (read only)
  - Search
  - Clearance Rules (read only)
- Access to Analyst Toolbox
  - Transaction Scenarios
    Can add, edit, delete scenarios
    Can test scenarios
  - Person Scenarios
    Can add, edit, delete scenarios
    Can test scenarios
  - Risk rules
    Can add, edit, delete risk rules
  - Query templates
    Can add, edit, delete query templates
  - Custom lists (read only)
- Access to all the Dashboards
Customer Agent's view:

Analyst

Features that they can have access to:
- Access to all Alerts
  - Can add and edit Alert filters
  - Can interact with Alerts
- Access to Search
  - Person page access
    Can change Person status
    Can override Risk level
    Can enable Monitoring snooze
    Can snooze specific Scenarios
  - Transaction page access
- Access to Screening
  - Screening Flows (can add, edit and delete)
  - List Groups (can add, edit and delete)
  - Automatic Re-screening (can edit)
  - SUIs (can edit)
  - Search
  - Clearance Rules
    Can add, edit, delete Clearance rules
    Can run Impact analysis
- Access to Analyst Toolbox
  - Transaction Scenarios
    Can add, edit, delete scenarios
    Can test scenarios
  - Person Scenarios
    Can add, edit, delete scenarios
    Can test scenarios
  - Risk rules
    Can add, edit, delete Risk rules
  - Risk override reasons
    Can add, edit, archive Override reasons
  - Query templates
    Can add, edit, delete Query templates
  - Custom lists
    Can create Custom lists
    Can edit settings
    Can add records
- Access to Data upload
- Access to all the Dashboards
- Access to Admin (write)
  - Alert Statuses
  - Decision Rules
  - Quick Status Comments
  - Schemas
  - Mappings
  - Dashboards
  - Segments
Analyst's view:

Customer Admin

Features that they can have access to:
- Access to all Alerts
  - Can add and edit Alert filters
  - Can interact with Alerts
- Access to Search
  - Person page access
    Can change Person status
    Can override Risk level
    Can enable Monitoring snooze
    Can snooze specific Scenarios
  - Transaction page access
- Access to Screening
  - Screening Flows (can add, edit and delete)
  - List Groups (can add, edit and delete)
  - Automatic Re-screening (can edit)
  - SUIs (can edit)
  - Search
  - Clearance Rules
    Can add, edit, delete Clearance rules
    Can run Impact analysis
- Access to Analyst Toolbox
  - Transaction Scenarios
    Can add, edit, delete Scenarios
    Can test Scenarios
  - Person Scenarios
    Can add, edit, delete Scenarios
    Can test Scenarios
  - Risk rules
    Can add, edit, delete Risk rules
  - Risk override reasons
    Can add, edit, archive Override reasons
  - Query templates
    Can add, edit, delete Query templates
  - Custom lists
    Can create Custom lists
    Can edit settings
    Can add records
- Access to Data upload
- Access to all the Dashboards
- Access to Settings
  - API Configuration
    Can create and delete API credentials
  - Webhooks
    Can add, edit, test and delete webhooks
- Access to Admin (write)
  - Users
  - Alert Statuses
  - Decision Rules
  - Quick Status Comments
  - Schemas
  - Mappings
  - Dashboards
  - Segments
Customer Admin's view:

Specialised User Roles and Access Rights

Role	Access Rights	Description
IT_ADMIN	User, webhook, and client credential management, index reset	Handles critical administrative functions, system settings, and technical configurations for IT staff.
CUSTOMER_READONLY	Read-only access to all Alerts, Search, Screening, Analyst toolbox, and Dashboards	Provides comprehensive viewing capabilities across various functions without modification rights.
CUSTOMER_DASHBOARD_READONLY	Read-only access to all Dashboards	Ideal for users needing to view Dashboard data exclusively, focusing on visual data representations.
SCREENING_SEARCH_ONLY	Access to Screening Search only and read-only access to Custom lists in Analyst toolbox	Limited to performing Screening searches.

Detailed description of each role

IT Admin

Features that they can have access to:
- Access to Settings
  - API Configuration
    Can create and delete API credentials
  - Webhooks
    Can add, edit, test and delete webhooks
- Access to Admin
  - Users
  - Schemas
  - Mappings
  - System
IT Admin's view:

Customer Read Only

Features that they can have access to (only in reading mode):
- Access to all Alerts
- Access to Search
  - Person page access
  - Transaction page access
- Access to Screening
  - Configure
  - Search
  - Clearance Rules
- Access to Analyst Toolbox:
  - Transaction Scenarios
  - Person Scenarios
  - Risk rules
  - Query templates
  - Custom lists
- Access to all the Dashboards
Customer Read Only's view:

Customer Dashboard Read Only

Features that they can have access to:
- Access to all the Dashboards
Customer Dashboard Read Only's view:

Screening Search Only

Feature that they can have access to:
- Access to Screening
  - Search
- Access to Analyst Toolbox
  - Custom lists (read only)
Screening Search Only's view:

Adding new users

In order to add a new user, go to Admin → Users, click 'Add new user'. In the pop up window you need to add user's email, full name and select Roles. One user can have several user roles, if needed.

❗ "Password" column should be left empty upon adding new users. Newly added users will receive a welcome email with a link to set up their own password.