The Users tab can be used to add, edit or delete users. You can also search for all the current users that you already have or see the deactivated ones.
User Roles
There are nine types of User Roles: Customer Read Only, IT Admin, AML Agent, Customer Admin, Customer Agent, Analyst, Customer Dashboard Read Only, AML Agent Limited, and Screening Search Only. All of them have different features that they can have access to.
Hierarchical User Roles and Access Rights
Role | Inherits From | Additional Access | Description |
AML_AGENT_LIMITED | None | Alert view access (read/write), Search access, Person and Transaction page access (read/write). | Provides essential alert management and search capabilities, suitable for entry-level roles. |
AML_AGENT | AML_AGENT_LIMITED | Read-only access to Screening, Monitoring and Risk configurations, and Dashboards. | Expands access to include viewing critical configuration settings and dashboards, ideal for enhanced oversight. |
CUSTOMER_AGENT | AML_AGENT | Write access to Monitoring and Risk configurations, read access to Screening configuration. | Enables active configuration of Monitoring and Risk settings, tailored for operational staff. |
ANALYST | CUSTOMER_AGENT | Read/write access to all other product configurations (e.g. Alert statuses, Schemas, and others). | Offers comprehensive control over all product configurations for in-depth analysis and customisation. |
CUSTOMER_ADMIN | ANALYST | User, webhook, and client credential management. | Adds administrative controls, managing users and system integrations, suitable for system administrators. |
Detailed description of each role
AML Agent Limited
AML Agent Limited
Features that they can have access to:
Access to all Alerts
Can interact with Alerts
Can NOT add or edit Alert filters
Access to Search
Person page access
Can change Person status
Can override risk level
Can enable Monitoring snooze
Can NOT snooze specific scenarios
Transaction page access
Access to Configuration:
Custom lists (read only)
Segments (read only)
AML Agents Limited’s view:
AML Agent
AML Agent
Features that they can have access to:
Access to all Alerts
Can add and edit Alert filters
Can interact with Alerts
Access to Search
Person page access
Can change Person status
Can override risk level
Can enable Monitoring snooze
Can snooze specific scenarios
Transaction page access
Access to Configuration (read only)
Access to all the Dashboards
AML Agent's view:
Customer Agent
Customer Agent
Features that they can have access to:
Access to all Alerts
Can NOT add and edit Alert filters
Can interact with Alerts
Access to Search
Person page access
Can change Person status
Can override risk level
Can enable Monitoring snooze
Can snooze specific scenarios
Transaction page access
Access to Configuration
General
Segments (read only)
Query templates
Can add, edit, delete query templates
Custom lists (read only)
Screening
Screening Flows (read only)
List Groups (read only)
Automatic Re-screening (read only)
SUIs (read only)
Clearance Rules (read only)
Monitoring
Scenarios
Can add, edit, delete scenarios
Can test scenarios
Risk
Can add, edit, delete risk rules
Access to all the Dashboards
Customer Agent's view:
Analyst
Analyst
Features that they can have access to:
Access to all Alerts
Can add and edit Alert filters
Can interact with Alerts
Access to Search
Person page access
Can change Person status
Can override Risk level
Can enable Monitoring snooze
Can snooze specific Scenarios
Transaction page access
Access to Configuration
General
Access to data upload
Schemas (write)
Mappings (write)
Segments (add, recalculate)
Query templates (add, edit, delete)
Custom lists (create Custom lists, edit settings, add records)
Alert statuses (write)
Decision rules (read only)
Screening
Screening Flows (can add, edit and delete)
List Groups (can add, edit and delete)
Automatic Re-screening (can edit)
SUIs (can edit)
Clearance Rules (add, edit, delete, run impact analysis)
Monitoring
Scenarios (add, edit, delete, test)
Risk
Risk rules (add, edit, archive)
Risk override reasons (add, edit, archive)
Access to all the Dashboards
Analyst's view:
Customer Admin
Customer Admin
Features that they can have access to:
Access to all Alerts
Can add and edit Alert filters
Can interact with Alerts
Access to Search
Person page access
Can change Person status
Can override Risk level
Can enable Monitoring snooze
Can snooze specific Scenarios
Transaction page access
Access to Configuration
General
Access to data upload
Schemas (write)
Mappings (write)
Segments (add, recalculate)
Query templates (add, edit, delete)
Custom lists (create Custom lists, edit settings, add records)
Alert statuses (write)
Decision rules (read only)
Screening
Screening Flows (can add, edit and delete)
List Groups (can add, edit and delete)
Automatic Re-screening (can edit)
SUIs (can edit)
Clearance Rules (add, edit, delete, run impact analysis)
Monitoring
Scenarios (add, edit, delete, test)
Risk
Risk rules (add, edit, archive)
Risk override reasons (add, edit, archive)
Access to all the Dashboards
Access to Admin
Users
Dashboard management
API configuration (create and delete API credentials)
Webhooks (add, edit, test, delete)
Customer Admin's view:
Specialised User Roles and Access Rights
Role | Access Rights | Description |
IT_ADMIN | User, webhook, and client credential management, index reset | Handles critical administrative functions, system settings, and technical configurations for IT staff. |
CUSTOMER_READONLY | Read-only access to all Alerts, Search, Configuration, and Dashboards | Provides comprehensive viewing capabilities across various functions without modification rights. |
CUSTOMER_DASHBOARD_READONLY | Read-only access to all Dashboards | Ideal for users needing to view Dashboard data exclusively, focusing on visual data representations. |
SCREENING_SEARCH_ONLY | Access to Screening Search only and read-only access to Custom lists | Limited to performing Screening searches. |
Detailed description of each role
IT Admin
IT Admin
Features that they can have access to:
Access to Configuration
Schemas
Mappings
Access to Admin
Users
Dashboard management
API configuration (create and delete API credentials)
Webhooks (add, edit, test, delete)
Access to Admin
Users
API configuration (create and delete API credentials)
Webhooks (add, edit, test, delete)
System
IT Admin's view:
Customer Read Only
Customer Read Only
Features that they can have access to (only in reading mode):
Access to all Alerts
Access to Search
Person page access
Transaction page access
Access to Configuration
Access to all the Dashboards
Customer Read Only's view:
Customer Dashboard Read Only
Customer Dashboard Read Only
Features that they can have access to:
Access to all the Dashboards
Customer Dashboard Read Only's view:
Screening Search Only
Screening Search Only
Feature that they can have access to:
Access to Screening Search
Access to Custom lists (read only)
Screening Search Only's view:
Adding new users
In order to add a new user, go to Admin → Users, click 'Add new user'. In the pop up window you need to add user's email, full name and select Roles. One user can have several user roles, if needed.
❗ "Password" column should be left empty upon adding new users. Newly added users will receive a welcome email with a link to set up their own password.
User deactivation
If needed, users can be deactivated by pressing Edit button on the right side of the user row.
To view the list of deactivated users, and reactivate them as needed you can toggle the Show deactivated users button on/off.
For on-premise clients, this functionality is available for IT_ADMIN , CUSTOMER_ADMIN and ADMIN roles.
For cloud/SaaS clients, this functionality is available for IT_ADMIN and CUSTOMER_ADMIN roles.