Salv

What is Salv?

If you are logging in for the first time, want to change your password or set up Two-Factor Authentication (2FA), check out this article.

Logging in

How to add and deactivate users, and an overview of accesses of each user role

Users access management

Salv Support is a tool that will help you to get in contact with us, browse helpful resources, submit your requests and much more.

How to use Salv Support

By using our ticketing system, you ensure that your requests are handled efficiently, helping us to serve you better.

Creating tickets for Salv Support

Review Requests

Getting started: Salv platform

Creating API secret and authenticating with the API

API setup

Webhooks

Decision rules

How to setup Alert statuses and Quick Status Notes

Alert statuses

API rate limiter

Includes information about API and webhooks setup

Technical setup 

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Tickets and conversations you've started through the messenger will appear here.

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Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

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Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.